TERMS AND CONDITIONS OF SALE

1. Acceptance of Terms: By accepting this quote or invoice, the customer agrees to these Terms and Conditions set forth by Motive Energy Systems.

2. Pricing and Payment:

  • All prices are in Canadian dollars unless otherwise specified.
  • Payment terms will be as per the customer's established account terms with Motive Energy Systems.
  • Late payments are subject to a 2% monthly interest charge.

3. Orders and Delivery:

  • Orders are subject to availability and acceptance by Motive Energy Systems.
  • Delivery dates are estimates and not guaranteed. Delays do not entitle the customer to cancel an order or claim damages.
  • The customer is responsible for any additional costs incurred due to changes in delivery arrangements.

4. Returns and Cancellations:

  • Products can only be returned with prior written consent from Motive Energy Systems.
  • Returned goods must be in original condition and packaging.
  • A restocking fee of 15% may apply.
  • Custom or special orders are non-returnable and non-refundable.

5. Warranty:

  • Warranty terms vary by product and will be specified in the product documentation.
  • Warranties cover manufacturing defects but do not cover damage due to misuse, improper installation, or neglect.
  • Warranty claims must be submitted in writing with proof of purchase.

6. Limitation of Liability:

  • Motive Energy Systems is not liable for any indirect, incidental, or consequential damages arising from the use of its products.
  • Liability is limited to the replacement of defective products or a refund of the purchase price.

7. Title and Risk:

  • Title of goods passes to the customer upon full payment.
  • Risk of loss or damage passes to the customer upon delivery.

8. Confidentiality:

  • All information shared between the parties is confidential and must not be disclosed to third parties without prior written consent.

9. Governing Law:

  • These terms are governed by the laws of the province in which Motive Energy Systems operates.

10. Amendments:

  • Motive Energy Systems reserves the right to amend these terms at any time without prior notice.

By proceeding with this quote or invoice, the customer acknowledges and agrees to these Terms and Conditions.

For any questions regarding these terms, please contact Motive Energy Systems at 1-855-7-MOTIVE or sales@motiveenergy.ca.